Patient Reviews
Reviews From Our Patients
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Great clean clinic, extremely friendly staff especially Dr. Kouz, and minimal waiting time.
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I just want to Thank everyone !!!
My tooth cracked and I was in pain, I saw another dentist and was told I would have to wait to get an authorization to get my dental work done, so then I decided to call Dr. Gregory Robbins office and I spoke with Cindy who was so very nice and helpful,
she spoke with my insurance, got all my work approved and got me an appointment with their oral surgeon Dr. Apell who was awesome! When I went in the day before my extraction I got a check up and I was in pain and nervous about the extraction, my nurse Xóchil was super sweet, and comforting and that was exactly what I needed, she told me how the procedure would be and again reassured me. I can honestly say that Cindy, Jackie and Janet were all so welcoming and nice. I was joking with them telling them I would rather have a baby before I have dental work done. The day of my extraction I went in I was greeted nicely and taken in for my procedure, Dr Apel explaned and him and the nurse did my extraction and let me tell you it was nothing like I imagined, it hurt very little and was so quick !!!
I couldn't believe I was done in like 10 minutes and was given gauze, instructions and and an ice pack.
Today I woke up feeling very little discomfort and I just got a call from Janet from there asking how I'm feeling: . All I can say is I highly recommend this dental office to everyone and anyone. I'm so glad I decided to call them for my dental work. I have my xrays and checkup soon.
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Wanted to come back on here and post this review as I had a deep cleaning today with Diane. Wanted to share because I know some of us get anxious and I am that one anxious patient that gets super nervous going to the dentist. Dr. Kouz is the best when it comes to my other dental needs and of course helps with me being anxious but today Diane made my deep cleaning session an amazing experience. She knew how much anestesia to apply especially after telling her I have anxiety. Did not feel any pain and the best part is that I still don't have pain. She explained and went over the post care. This is the first time ever that I actually enjoyed getting a deep cleaning. Definitely recommend her. Of course the ladies in the front office are always helpful and I always get help when it comes to insurance coverage. This place is hands on my personal choice in Dentist.
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This is a great and trusted facility. They have been in West Covina for many years. I took my children there over 30 years ago. Sometimes the wait is to long, but it is worth it. The staff is knowledgeable, and I have referred them to all of my friends and family members.
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I have been going to Dr Robbins Dental office for many years now and I am always so happy with their professionalism, the quality of their work work and the fact that they only use the most up to date materials. Prior to going to Dr Robbins office, I went to other dental offices that just weren't up to par with new technology and the new materials being used now and therefore I was not happy.
I give Dr Robbins Dentistry 5 STARS because my teeth are at there BEST because of the work that has been done at this office. Dr Kouz is not only meticulous but so gentle when I have to get numbed before treatment. Dr Kouz is definitely a 5 STAR Dentist who strives for PERFECTION and gets the job done the BEST ever! I have recommended family, friends and neighbors to him and they all just LOVE his work. I have also been seen by other Dentists there who were also very good. I recommend that if you are looking to be seen by a Dentist, you give this office a try. You will LOVE the results that you get.
I would also like to add that the X-ray techs and the office staff are extremely knowledgeable and gentle as well.
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I absolutely love this office!!! I been a patient for over 10yrs now and I keep coming because of the great costumer services and friendly staff. I recently had a lot of work in my front teeth(crowns) and had to constantly be going. The staff worked with my work schedule. Diana help me figure out what I had to pay and what my insurance will pay. Doctor was great!!! I absolutely recommend this office!
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After spending almost a year and a half straight with monthly visits tending to dental issues at another location , I was not excited to continue that going into this year with a new office. I was referred to check out this office from a family member and The staff have made my dental visits more pleasant . Everyone here is very professional and friendly, i highly recommend them.
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